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Who should attend?

  • Those who hope to become an advanced Unified Communications engineer

  • Those who hope to obtain HCIP-UC certificate

 

Pre-requisites:

  • A general familiarity with PC operation system

  • A general familiarity with network knowledge

  • A general familiarity with communication theory

  • HCNA-UC certified or acquire similar knowledge

HCIP UC Certification:

  • H11-828 - HCIP-UC (Huawei Certified ICT Professional–Unified Communication)

Course Objectives

On completion of this program, the participants will be able to:

  • Know the development tendency of communication

  • Know the architecture and components of eSpace UC solution

  • Understand networking principles of eSpace UC solution

  • Understand eSpace UC license configuration

  • Understand the ECS application deployment types

  • Deploy eSpace UC service

  • Deploy medium or large scale IPT network

  • Describe AR voice application scenario

  • Deploy AR voice as local node of large IPT network

  • Describe local regeneration principle

  • Deploy toll fraud prevention solution

  • Deploy eSpace client extranet access

  • Deploy eSpace console system and eSpace audio recorder

  • Get familiar with the CDR service scenarios

  • Learn about precautions for eSpace UC routine maintenance

  • Get familiar with typical tools and methods for routine maintenance

  • Understand the troubleshooting process

  • Understand how to collect and analyze various types of fault reference information

  • Understand how to diagnose common system faults

  • Understand how to rectify common faults

Course Content

Module 1: eSpace UC Solution Overview

  • eSpace UC Solution Overview

  • eSpace UC Product Portofolio

  • eSpace UC Application Scenarios

Module 2: eSpace UC Solution Network

  • eSpace UC Solution Network Overview

  • Networking Principles

  • Typical Application Scenarios

  • Licenses

Module 3: ECS Application Deployment

  • ECS Deployment Plan

  • ECS Installation

  • ECS Service Configuration

Module 4: ECS Basic Services Configuration

  • UC Account Configuration

  • UC Terminal Configuration

  • Managing an Enterprise Address Book

  • Presence and IM Service

  • User Self-Service

Module 5: ECS Advanced Services Configuration

  • Multimedia Conference Service

  • Multimedia Conference Configuration

  • Using the Conference Service

Module 6: eSpace IPT Reliable Solution Network

  • Reliable Network Introduction

  • Dual Redundancy Recovery

  • Remote Disaster Recovery

Module 7: Multi-Node Centralized Network

  • Network Scheme and Principle of Multi-Node Centralized Network

  • Typical Network Scenario Description and Data Configuration

Module 8: AR Voice System Introduction

  • AR Voice Product Introduction

  • AR Voice Hardware Introduction

  • AR Voice Basic Concepts

Module 9: VRP Introduction and Operation
Module 10: AR Voice Basic Operation and Configuration (Local Branch Scenario)

  • Networking Principle

  • Data Configuration

Module 11: Multi-Node Distributed Network

  • Peer-to-Peer Mode Network

  • Convergent Mode Network

Module 12: Toll Fraud Prevention

  • Toll Fraud Scenarios

  • Preventing Calls from Being Transferred Through a Trunk and the VU

  • Preventing Registration or Login of Unauthorized Users

  • Taking Other Prevention Measures

Module 13: Extranet Access of UC Terminals

  • Extranet Access Solution Overview

  • Networking Principle

  • Data Configuration

Module 14: eSpace Console System

  • Console Networking

  • Console Scenario

  • Console Configuration

Module 15: eSpace Audio Recorder

  • Recording System Overview

  • Application Scenario

  • Service Configuration and Operation

Module 16: eSpace UC Routine Maintenance

  • Precautions for Routine Maintenance

  • Backup and Recovery

  • CDR and Billing

  • Maintenance Operations on the AR

Module 17: AR Voice System Maintenance and Troubleshooting

  • Status Query

  • Signaling Tracing

  • Debugging

  • Statistics

Module 18: eSpace UC System Troubleshooting

  • Troubleshooting Overview

  • Collecting Faults Information

  • Typical Fault Analysis

  • Obtaining Technical Support

Course dates - Registration

 = guaranteed date